Privacy Policy
Lexia – Privacy Policy
Effective Date: [2025-04-20]
This Privacy Policy explains how Lexia, a brand of Xalantico Consulting S.L., collects, uses, and protects your personal data when you access or use our Services.
1. Who We Are
Lexia is a B2B platform owned by Xalantico Consulting S.L., a company incorporated under Spanish law. We provide access to AI-powered assistants via our online platform.
2. What Information We Collect
We may collect the following types of data: - Account Information: Name, business email, organization name, and login credentials. - Usage Data: IP address, browser type, operating system, and interactions with the platform. - Generated Content: Inputs and outputs processed by the AI assistants. - Support Interactions: Messages and communications with our support team.
3. How We Use Your Information
We use your data to: - Provide and improve the Services; - Authenticate and manage user accounts; - Ensure platform security and integrity; - Respond to support inquiries; - Comply with legal obligations.
4. Legal Basis for Processing
We process your data under the following lawful bases: - Performance of a contract; - Legitimate interest (e.g., improving the platform); - Compliance with legal obligations; - Consent, where required (e.g., for certain marketing communications).
5. Data Sharing and Transfers
We do not sell your personal data. We may share it with: - Service Providers: Who support platform infrastructure or customer support. - Legal Authorities: If required by law.
We store data within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards will be in place.
6. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Your Rights
You have the right to: - Access your data; - Correct inaccurate data; - Request deletion of your data; - Object to processing; - Withdraw consent at any time; - Lodge a complaint with a supervisory authority.
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via the platform or email.
10. Contact
If you have questions about this Privacy Policy, please contact us at:
Xalantico Consulting S.L.
[email protected]
Calle Juan de Marian 15, Madrid